Privacy Policy

1. General Information

  1. This policy applies to the website operating at the following URL: lvlfabrics.com
  2. The website operator and the Personal Data Controller is: Maciej Łaszkiewicz vel Łaszczyński, ul. Lniana 20/55, 91-158 Łódź
    NIP: 9472018928 REGON: 54349850200000
  3. The operator’s contact email address: admin@lvlfabrics.com
  4. The Operator is the Controller of your personal data with regard to data voluntarily provided on the website.
  5. The website uses personal data for the following purposes:
    • Running a newsletter
    • Preparing, packaging, and shipping goods
    • Debt collection
    • Handling online chat conversations
    • Handling inquiries via forms
    • Providing ordered services
    • Presenting offers or information
  6. The website collects information about users and their behavior in the following ways:

    1. Through data voluntarily entered in forms, which are stored in the Operator’s systems.
    2. By storing cookies on users’ end devices.

2. Selected Data Protection Methods Used by the Operator

  1. Login and personal data entry areas are protected at the transmission layer (SSL certificate). This ensures that personal data and login details are encrypted on the user’s device and can only be read on the target server.
  2. The Operator periodically changes administrative passwords.
  3. To minimize the risk of unauthorized access, the Operator uses complex passwords containing lowercase and uppercase letters, numbers, and special characters, with a minimum length of 8 characters.
  4. Two-factor authentication is used, providing an additional layer of login security.
  5. Regular updates of all software used for processing personal data are performed, including programming components.
  6. Regular backups are performed to protect data.

3. Hosting

  1. The website is hosted on servers operated by: seohost.pl
  2. The hosting provider maintains server logs to ensure technical reliability. The following may be recorded:

    • Resources identified by URL (requested pages, files),
    • Time of request receipt,
    • Time of response sending,
    • Client workstation name (identified via HTTP protocol),
    • Information about HTTP transaction errors,
    • Referrer URL (if the user accessed the site via a link),
    • Information about the user’s browser,
    • IP address information,
    • Diagnostic information related to service ordering processes,
    • Information related to email communication handled by the Operator.

4. Your Rights and Additional Information on Data Use

  1. In certain situations, the Controller may transfer your personal data to other recipients if necessary to perform a contract or fulfill legal obligations. This applies to:

    • Hosting providers (data processing agreements)
    • Postal operators
    • Payment operators
    • Authorized employees and collaborators
    • Couriers
    • Online chat service providers
    • Marketing service providers
  2. Personal data will be processed no longer than necessary to perform related activities required by law (e.g., accounting). Marketing data will not be processed longer than 3 years.
  3. You have the right to request:

    • Access to your personal data
    • Rectification
    • Deletion
    • Restriction of processing
    • Data portability
  4. You have the right to object to processing based on legitimate interests, including profiling, unless there are overriding legal grounds.
  5. You have the right to lodge a complaint with the President of the Personal Data Protection Office, ul. Stawki 2, 00-193 Warsaw, Poland.
  6. Providing personal data is voluntary but necessary for using the website.
  7. Automated decision-making, including profiling, may be applied for service delivery and direct marketing purposes.
  8. Personal data may be transferred to third countries outside the European Union.

5. Information in Forms

  1. The website collects information voluntarily provided by the user, including personal data.
  2. The website may store connection parameters (timestamp, IP address).
  3. In some cases, the website may store information linking form data with the user’s email address.
  4. Data provided in forms is processed according to the purpose of the specific form (e.g., service request, contact, registration).

6. Administrator Logs

  1. User activity on the website may be logged for administrative purposes.

7. Key Marketing Techniques

  1. The Operator uses Google Analytics (Google Inc., USA) for traffic analysis. Only anonymized data is shared.
  2. The Operator uses Facebook Pixel (Facebook Inc., USA), which tracks user interaction based on cookies.
  3. Remarketing techniques are used to tailor advertisements to user behavior without transferring personal data.
  4. The Operator may use profiling in accordance with data protection laws.

8. Cookies Information

  1. The website uses cookies.
  2. Cookies are text files stored on the user’s device and used for website functionality.
  3. The Operator places and accesses cookies on the user’s device.
  4. Cookies are used to:

    1. Maintain user sessions (login)
    2. Support marketing purposes described above
  5. Two types of cookies are used: session and persistent cookies.
  6. Users can change cookie settings in their browser.
  7. Restricting cookies may affect website functionality.
  8. Cookies may also be used by partners such as Google, Facebook, and Twitter.

9. Managing Cookies

  1. Users can disable cookies in browser settings, but this may limit website functionality.
  2. Instructions for managing cookies are available for browsers such as Edge, Chrome, Safari, Firefox, and others.
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